Accu-Chek Active
Accu-Chek Active
The Accu-Chek Active system is indicated to monitor blood glucose in diabetes mellitus.
Accu-Chek Active
The Accu-Chek Active system is indicated to monitor blood glucose in diabetes mellitus.
Features & Benefits
- No coding No code chip is required for coding the meter.
- Additional dosing option To perform a test, the meter requires 1–2 µL blood. The meter detects if the amount of blood is insufficient, and more blood can be applied.
- Marking test results You can mark test results with different symbols which indicate particular situations during the test.
- Integrated data analysis From the stored test results your meter can calculate your averages for the last 7, 14, 30, and 90 days.
- Flexible blood application You can apply blood to the test strip while the test strip is in the meter or after you have removed it from the meter
- Simple handling Intuitive handling with just two buttons
- Large, easy to read display Additionally visual double checks (plausibility control) available on the test strip vial
Technical Specifications
Refer to the package insert that came with your meter for the latest information on device specifications and product restrictions.
97.8 × 46.8 × 19.1 mm
96-segment liquid crystal display (LCD)
Accu-Chek Active test strip
Bluetooth Connectivity
Approx. 5 sec. (approx. 8 sec. in outside dosing mode)
During testing: +8 to +42 °C
15 – 85 %
1–2 µL (1 µL (microliter) = 1 thousandth of a milliliter)
20 – 55 %, and if blood is applied outside the meter 20 – 70 %
Sea level to 4000 m
no coding
500 test results with time and date, as well as 7, 14, 30, and 90-day averages
97.8 × 46.8 × 19.1 mm
Without battery: approx. 46 g
With battery: approx. 50 g
1 battery (type CR2032)
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Educational Content on Diabetes
The below educational material was created to address diabetes, diabetes management and support caregivers. Produced specifically to incorporate the Middle East and Africa and its cultural attribute with regards to diabetes, make sure to re-visit this page as our content will be frequently updated.
Intimacy concerns, emotions and physical changes men living with diabetes may encounter or experience.
Learn more about hypoglycemia and how to over come low blood sugar levels.
A summary of what you should know about Diabetes whether you are living with diabetes or you are a caregiver.
Recommendations on how to manage your diabetes during Hajj pilgrimage.
Some pointers on how to manage your child's everyday life with diabetes.
More on Gestational diabetes: causes, risks and treatment.
Why is self monitoring of blood glucose results important and what role does it play in managing diabetes.
An introduction to Diabetes: types, symptoms, complications, care plans and everything related to Diabetes 101.
All what you need to know to ensure a safe fasting practice during the holy month of Ramadan.
An introduction to carb counting, which includes carb counting metrics for our most commonly known Middle Eastern delicacies.
Keep track of your diabetes test results, insulin dose, nutritional intake and more! Download this free and editable logbook and start logging down your target range, insulin dose and blood glucose results no matter what Blood Glucose Meter you are using! This logbook will ease the process of recording your numbers, and will help you understand your BG results even better so you can make informed and necessary decisions along with your Healthcare professional’s guidance.
Carbohydrate Counting Booklet
Carbohydrate Counting Booklet
Carbohydrate counting is an important step in supporting you to manage your diabetes by keeping track of the amount of carbohydrates you eat and drink, which allows you to better adjust your insulin dosage and carb intake to manage your blood glucose levels more effectively. Hence this booklet is designed to help you count the amount of carbohydrates in your food.
Carbohydrate Counting Booklet
Carbohydrate Counting Booklet
Carbohydrate counting is an important step in supporting you to manage your diabetes by keeping track of the amount of carbohydrates you eat and drink, which allows you to better adjust your insulin dosage and carb intake to manage your blood glucose levels more effectively. Hence this booklet is designed to help you count the amount of carbohydrates in your food.
Diabetes Log Book
Diabetes Log Book
Keep track of your diabetes test results, insulin dose, nutritional intake and more! Download this free and editable logbook and start logging down your target range, insulin dose and blood glucose results no matter what Blood Glucose Meter you are using! This logbook will ease the process of recording your numbers, and will help you understand your BG results even better so you can make informed and necessary decisions along with your Healthcare professional’s guidance.
*Please note that if you are downloading the logbook via your IOS or Android mobile device you will need to download Adobe PDF and/or a PDF editor app to edit the file via your mobile phone. If you are using a Laptop you will automatically be able to download and edit the logbook with no extra requirements needed from your end.

Urgent Field Safety Notice
Urgent Field Safety Notice
Important Product Information
Manufacturer Reference: SB_RDC_2023_06 SRN Number: DE-MF-000006276
Oman and Kuwait 2 Nov 2023
Important Information related to the Accu-Chek® Guide system
Situation Description and Rationale for this Corrective Action
We would like to inform you today that a batch of Accu-Chek Guide kits and test strips was mistakenly shipped to users of this blood glucose meter, wholesalers and pharmacies without the correct language versions of the relevant instructions for use for Kuwait and Oman.
Users of the Accu-Chek Guide system can easily determine this by looking at the outer packaging and the instructions for use. Since the meter as well as the test strips function correctly, there is no safety risk implied for the users.
This problem only affects the material listed below. All other batches were shipped according to specifications and with the correct language version of the handling instructions.
Details of the Affected Material:
| Country | Product Description | REF Number | Device Identifier | Batch Number |
|---|---|---|---|---|
| Kuwait | ACCU-CHEK Guide Kit mmol/L | 07400918019 | 04015630070206 | 31197924 31198274 |
| Oman | ACCU-CHEK Guide Kit mmol/L | 07400918019 | 04015630070206 | 31198274 31198275 |
Action taken by Roche Diabetes Care:
We have thoroughly investigated the issue and immediately implemented relevant quality assurance
measures to prevent a re-occurrence of this error.
Recommended Action:
If you have affected test strips in your inventory, please visit our website at any time to refer to the correct language version of the instructions for use rochediabetescareme.com/support/guide/guides .
If you are unsure and would like to exchange the affected test strips, please feel free to contact our Roche Diabetes Care Customer Service for Kuwait at 022069158 – (Sunday to Thursday From 9 AM until 6 PM) and our Roche Diabetes Care Customer Service for Oman at 80074464 ( Sunday to Thursday From 10 AM until 7 PM ) to organize a free-of-charge replacement. Middle East and Africa July 18, 2021.
Important information about open vials of Accu-Chek ® Performa test strips
Description of Situation and Rationale giving rise to this corrective measure
Roche Diabetes Care has received complaints from one hospital in the United States alleging unexpected results (such as positively biased, or falsely too high, results) when using test strip vials which have opened while still in a sealed carton.
Details on affected test strips
The potentially affected test strips are
Accu-Chek ® AvivaAccu-Chek ® Performa
Actions taken by Roche Diabetes Care
Roche Diabetes Care is updating product labelling to clarify instructions for handling vials that have opened within sealed cartons. Roche Diabetes Care will provide test strip replacements to users who have purchased test strip vials which have opened while still in a sealed carton.
Actions to be taken by the distributors and retailers
Please inform your customers about the below mentioned instructions for users.
Actions to be taken by users of Accu-Chek ® Aviva / Accu-Chek ® Performa test strips
- vial is open or damaged before using the test strips for the first time,
- the cap is not fully closed
- you see any damage to the cap or vial, or
- Anything prevents the cap from closing properly.
- Please do not perform control testing as instructed in the meter manual.
- If you have any affected product, please refrain from using the concerned test strips.
- Roche Diabetes Care will provide test strip replacements to users who have purchased vials that were open within the sealed carton. To obtain replacement from Roche Diabetes Care, please call our Roche Diabetes Care Customer Care line as shown below:
| Country | From | Hotline Number |
|---|---|---|
| Egypt | Landline | 08000009187 |
| Mobile | 0238543388 | |
| UAE | Landline | 08000320433 |
| Mobile | ||
| Jordan | Landline | 080022853 |
| Mobile | 079002285 | |
| Kuwait | Landline | 022069158 |
| Mobile | ||
| Lebanon | Landline | 01388488 |
| Mobile | ||
| Saudi Arabia | Landline | 8008500829 |
| Mobile | ||
| Qatar | Landline | 00800100279 |
| Mobile | ||
| Oman | Landline | 80074464 |
| Mobile | ||
| Bahrain | Landline | 80011338 |
| South Africa | Landline/Mobile | 08034223837 |
| Nigeria | Landline | +234-1227-8889 |
| Kenya | Landline | +254 20 764 0560 |
*For all other countries please visit our support page for local contacts
Communications of this Field Safety Notice
As our local authorized distributor we would require you to inform your healthcare professionals, customers, retailers and users of the
Additionally, as the local authorized distributor of Roche Diabetes Care products, you are also required to check the local regulations and accordingly inform the relevant national competent authorities, if there is a need to do so. Please also send us a copy of the communication to the authorities for our reference in case we need to support you further with any requests, and for record keeping.
We sincerely apologize for any inconvenience this may cause and hope for your understanding and cooperation. Please inform your customer that users should call our Roche Diabetes Care Customer Care line as mentioned above, if they need any additional advice on the handling of the
We appreciate your time and attention to this important notification.
Roche Diabetes Care Middle East FZCO
ACCU-CHEK AVIVA is a trademark of Roche.
ACCU-CHEK PERFORMA is a trademark of Roche.
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Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM sensor
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
