General questions

HOW TO REMOVE FROM THE PEN?

Place the outer needle shield on a table with the opening pointing up. Carefully insert the pen needle into the opening of the shield, without holding onto shield, and push down firmly or lay the needle on the table and "scoop" it up. Grip the shield and use it to unscrew the pen needle. Dispose of needle properly. If you have a home sharps container, you can insert the pen into the pen needle port. Unscrew the needle, it will drop safely into the home sharps container.

General questions

HOW DO I DISPOSE OF USED PEN NEEDLES?

Contact your local health Dept.

General questions

CAN PEN NEEDLES BE STORED IN THE REFRIGERATOR?

There is no issue with storage of Pen Needles in the refrigerator per a 2-year study (Document # CP50007B, Rev. 3) However, it is important to inform the consumer that he/she needs to check whether, or not, the medication being injected can be refrigerated.

General questions

WHY CAN'T I LEAVE THE PEN NEEDLE ON THE PEN FOR FUTURE USE?

When you go from a warm to cold place, the insulin shrinks and air enters the insulin cartridge through the needle. When extra air is in the insulin cartridge, your dose won't be right. When you go from a cold to warm place the insulin swells and leaks out through the needle. If you use NPH or 70/30, fluid may leak out while particles stay in. This will change the strength of your insulin.

General questions

How do the insulin pump and diabetes manager communicate with each other?

The pump and meter use a globally approved communication standard called Bluetooth® wireless technology. This allows intelligent electronic devices to communicate with each other over short-range wireless links while maintaining high levels of security.

General questions

How can I share information from the Accu-Chek 360° diabetes management system with my healthcare team?

You can print out reports showing precisely what your healthcare team wants to know. Or you can send them updates via fax or e-mail. The Accu-Chek 360° diabetes management system conforms to you and your healthcare team's needs.

General questions

What are the advantages of the Accu-Chek Combo system?

The Accu-Chek Combo system consists of the Accu-Chek Spirit Combo insulin pump and the Accu-Chek Aviva/Performa Combo diabetes manager to provide blood glucose testing, bolus advice, remote control of the pump and extensive data management capabilities. It's discreet, customizable to your own needs and designed to be easy to use.