Product Support

Accu-Chek Softclix

The Accu-Chek Softclix lancing device is a device for simple, virtually pain-free collection of capillary blood from the fingertips.

Product Support

Accu-Chek Softclix

The Accu-Chek Softclix lancing device is a device for simple, virtually pain-free collection of capillary blood from the fingertips.

Getting started with your device

Learn the basics of of how to get started with your Accu-Check devices.

FAQ

Browse the Accu-Chek frequently asked questions for answers to common questions.

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection and obtaining blood remains virtually pain-free.

No. The Accu-Chek Softclix lancing device is intended to be used by one person only. If someone else uses your lancing device there is an increased risk of cross contamination and infection.

To keep your lancing device in tip-top condition, clean it regularly and wipe off any blood from it immediately. Clean your lancing device from the outside only. Never dip the Accu-Chek Softclix lancing device in water, isopropanol or any other liquid. This may damage internal parts, and impair operation of the lancing device. Follow a weekly cleaning regimen using a cloth moistened with 70% isopropanol or 70% ethanol (available from your pharmacy or chemist). In addition, thoroughly wipe the inside of the cap using a cotton bud moistened with 70% isopropanol. Other substances used for cleaning may attack the plastic and stop the lancing device from operating properly. Do not clean the Accu-Chek Softclix lancets. Allow your Accu-Chek Softclix lancing device enough time to dry thoroughly. Check your package insert for detailed instructions on how to clean the lancing device.

Expired lancets should not be used. The use of an expired lancet may cause an infection at the puncture site as the lancet may have lost its sterility

Take the following actions:

  • Run warm water over your hands before obtaining blood to increase blood flow. Be sure to dry hands completely.
  • Improve blood flow to the fingers by warming them.
  • Lower hands below your waist level and gently massage the selected finger before obtaining blood.
  • Press the lancing device firmly against the side of your fingertip.
  • After lancing, massage your finger towards the tip to encourage a blood drop to form.

If all of the above steps are insufficient, increase the penetration depth of the lancet device by rotating the cap one step at a time.

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