Download and set up the mySugr app

The mySugr app uses data from your sensor to monitor your glucose. The sensor won’t work without the mySugr app , so you’ll need to make sure you’ve completed the steps below before you apply the sensor.

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Here’s how to download and set up the mySugr app

Pairing-SmartGuide_step-1

Download the mySugr app

Go to the Google Play or App Store to download the mySugr app.

Screenshot of the sign up to mySugr.

Set up your account

  1. After you downloaded the mySugr app from the App or Play Store,  you can set up your account.

  2. Create an account by filling in your personal information.

  3. Create a unique password.

  4. Read and accept the mandatory consents, General Terms & Conditions. Read through the optional consents and accept as you see fit.

  5. Congratulations! You are done! Welcome to your new account.

  6. You can now log into your account with the credentials you just created.

Screenshot of the mySugr app onboarding start screen.

Personalize your mySugr app

  1. After you logged in to the mySugr app, you can start setting it up.

  2. Select your diabetes type.

  3. You can select your insulin therapy if applicable.

  4. Select whether you take medication.

  5. Choose the units you use. Both glucose and carbs have to be selected to continue.

  6. Choose your glucose ranges.

  7. If you want to learn more about glucose ranges, you can tap on the link that says “Learn more”.

  8. Next, you can select your devices. Click on the Accu-Chek SmartGuide CGM.

  9. The mySugr app will ask you to allow notifications to receive alerts, reminders, and warnings.

  10. You are all set! You can now connect your Accu-Chek SmartGuide to mySugr.

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    After you’ve set up the app, you’ll need to apply and pair your CGM sensor via the mySugr app.. Until then, you will see an empty graph on the Home screen. Don’t worry, this will update once you’ve applied the sensor and completed the warm-up period duration: 1 hour.

Next up, learn how to apply your SmartGuide CGM sensor.

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