General questions
What if I draw no blood at all?
This can be caused by several reasons:
The penetration depth is too shallow for your skin. Please select a higher penetration depth setting.
The lancing device needs to be pressed firmly against the skin
Check to ensure a lancet drum is inserted in the lancing device.
Please also check the instructions of use of the lancing device.
Other categories
Check other FAQ categories by clicking on the below category names.
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution