General questions

What if I draw no blood at all?

This can be caused by several reasons:

The penetration depth is too shallow for your skin. Please select a higher penetration depth setting.
The lancing device needs to be pressed firmly against the skin
Check to ensure a lancet drum is inserted in the lancing device.
Please also check the instructions of use of the lancing device.

General questions

What happens if expired lancets are used?

The use of an expired lancet (drum) may cause an infection at the puncture site as the lancet may have lost its sterility. We guarantee 4 years of sterility from the date of sterilization, so you have plenty of time to use up your lancets.

General questions

Can I use a lancet more than once?

Always use a new lancet when you obtain blood. In doing this, you reduce the risk of infection, and obtaining blood remains virtually pain-free.

General questions

Can I reuse a lancet drum?

No, this is not possible. Safety hooks prevent accidental reuse of a used lancet drum. A used lancet drum is easily recognized by the red stripes.

General questions

Can I change to the next lancet while the device is primed?

No, the Accu-Chek Multiclix lancing device is designed so that a new lancet cannot be selected if the device is primed.

General questions

Can the Accu-Chek Multiclix lancing device be used on more than one person?

No, the Accu‑Chek Multiclix lancing device is intended for personal use only! It is only allowed to be used to obtain blood from one person. There is a risk of infections being transmitted if the lancing device is used by other people, even by family members, or if healthcare professionals use this lancing device to obtain blood from different people.

General questions

Are any of the materials used in the lancets likely to cause an allergic reaction?

Reports of an allergic reaction to the lancets are extremely rare. The lancets are not silicon coated and are latex free. The lancets are made of stainless steel, approved for medical purposes. This steel contains 18 % Chromium and approximately 9 % Nickel.