Accu-Chek® Support: Help & Resources for Diabetes Care

Training & Support

From FAQs to product manuals, explore our training and support resources to learn how to use and care for your Accu-Chek products.

Product Support

From FAQs to product manuals, our support resources are here to help you every step of the way.

Meters & Testing Strips

Make every strip count, by making it easy to test right the first time.

Lancing

Our lancets are designed for comfort and ease of use.

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Tools & Resources

Take control of your diabetes management with helpful tools that give you more insight into your health.

Accu-check 360°

How to use Accu-Chek 360° View tool

HbA1C Calculator

How to use our HbA1C Calculator tool

View all tools & resources

General FAQ

What is the purpose of the Accu‑Chek Guide meters strip ejector?

It allows the user to discard the test strip without touching it. The strip ejector allows for quick and sanitary removal of used test strips.

Do I need to wash my hands before performing a test?

Always wash your hands before performing a test.

What type of batteries are used?

The Accu-Chek Guide system uses two readily available CR2032 lithium coin batteries.

How does the bolus calculator work?

le calculateur de bolus fournit une recommandation relative aux unités de d'insuline à administrer, selon votre taux de glycémie, votre apport en glucides et des paramètres personnels tels que votre rapport insuline/glucides.

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Our customer care team is fully operational even during public holidays from Sun- Fri from 8am-7pm.