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Contact Us

Addressing your needs and servicing you in the most effective and efficient way has always been our number one priority! From inquiries and remarks to feedback and assistance, our team is always ready to help.

Please fill out the form below should you require any assistance and our team will be in touch with you as soon as possible. Alternatively, you may choose to also communicate with us via our social media channels.

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UAE

The Distributor:
Pharmatrade LLC
Silver Tower, 14th Floor, Al Abraj Street, Business Bay
P.O.Box 11397 Dubai – UAE
Tel: + 971 4 5676100

Customer Service Call Center Number:
 0800 0320 433

Kuwait

The Distributor:
C/o Yiaco Medical Co. K.S.C.C.
Salmiya – Amr Bin Al Aas St.
Block 5 – Tamdeen Building 1a
(Salmiya Cinema previously),Kuwait
Tel: +965-222-30600
P. O. Box 435, Safat 13005, Kuwait

Customer Service Call Center Number:
 +965 220 69158

The State of Qatar

The Distributor:
C/o International Medical Co.
416 Mesaimeer St
Zone 56 Building 35,Al Mamoura
P.O. Box 14279
Doha, Qatar
Tel: + 974 44432765
Email: [email protected]

Sultanate of Oman

The Distributors:
C/o National Pharmacy:
P.O.Box 5, P.C. 100
Oman Commercial Center, Ruwi, Suite 412, 4th floor
Muscat - Oman
Tel: + 968 24708602

Al Hashar Pharmacy LLC:
P.O.Box 181 Seeb, P.C 111
Muscat- Oman
Tel: + 968 24602737/24602890

The Kingdom of Bahrain

The Distributor:
C/o General Medicals W.L.L.,
International Agencies Co. Ltd.,(INTERCOL)
P. O. Box 56,
Mina Salman,
Manama – Kingdom of Bahrain.
Tel.: + 973 17727600Ext-526
Email: [email protected]

The Republic of Yemen

The Distributor:
National Trading Company
Natco – Pharma
Djibouti street, Diplomatic Zone
Sana’a , Republic of Yemen
Phone : +967 1 441500
P.O. Box : 1187

Lebanon:

Roche Lebanon SARL
Tel: +961 1 396 704

The Distributor:
Droguerie Omnipharma SAL
P. O. Box 11-7956
Chaoui Building
Badaro Street
Beirut – Lebanon

Customer Service Call Center Number:
 00 961 1 388488
 

Jordan:

The Distributor:
C/o Nabih Nabulsi Drugstores
 P. O. Box 1066
Prince Shaker Ben Zeid Street
Shmeisani - Amman.
Jordan.

Customer Service Call Center Numbers:
0800 22 853  -  07900 22 858
 

Iraq:

The Distributor:
C/o Al-Wafi Group
P. O. Box 925030
Amman 11190
Jordan.
Tel. 00 962 6 5353761

Customer service:
Mr. Wael Taei
Tel: +964 7700703151

Syria

The Distributer:
Al Amin Medical Instruments Co.,
Jisr El Abyad, Al Raees St. Bldg. 41
Tel: +963-11-3323813
Fax: +963-11-33488833
P.O Box: 33154
Damascus - Syria
e-mail : [email protected]

Egypt

Roche Diagnostics Scientific Office
Tel.: + (202) 35719439 / 35732503

Distributor:
IBN SINA Pharmaceutical Industry Ltd.
HOT LINE: 16017
Head Office: Industrial Zone 1, Obour city,
PO Box 91

Customer Service Call Center Numbers:
08000009187- 0238 543 388

Saudi Arabia

The distributer:
Farouk, Maamoun Tamer & Co.
Tujjar Jeddah Center, Villa # 11
Tahlia Street
Jeddah, Saudi Arabia
P.O Box 8527 Jeddah 21492

Customer Service
Mr. Ahmed Al-Madhoun
Free Line : 800 244 3210
[email protected]

Libya

The Distributor:
Ashamila Aldawlya
Drebi , Tripoli- Libya,
Tel: +218 21 4813832 - Mobile: +218 91 212 3354 - Fax: +218 21 4813825
www.ashamila.com
E-mail: [email protected]