With mySugr Glucose Insights, a key function of the mySugr app, you can get a forecast of your upcoming glucose values so you can act or prepare for glucose excursions.1 It estimates where your glucose will go in the next 30 minutes, 2 hours, and during the night so you can stay ahead of potential changes.
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- The mySugr app requires an internet connection and CGM data to generate predictions.
- Make sure to enable notifications to get the most out of mySugr Glucose Insights.
There are three types of predictions in the mySugr app:
- Glucose Predict, which shows your estimated glucose levels for the next 2 hours.
- Low Glucose Predict, which notifies you if a low is likely to occur within 30 minutes.
- Night Low Predict, which shows your risk of having low glucose for the next 7 hours. The risk can be calculated between 21:00 and 7:00, during the night.
How to read the Home screen of mySugr Glucose Insights
Infinite scrolling
See all your past glucose data at one glance. You can scroll back infinitely.
Graph of predicted glucose values
See a graph of your predicted glucose values for the next 2 hours.
Most recent glucose value
See your most recent glucose value. The color indicates whether you are in range.
Notifications
Your notifications will show up under your graph. Tap the More icon, on the bottom right corner of the Home screen to see your CGM Settings.
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- Check your Notification Settings as soon as you start using the mySugr app. You can enable, disable, and customize alarms to meet your needs and preferences.
- Make sure to enable notifications for the mySugr app in your iOS/Android settings. If you use Do Not Disturb or Focus modes, configure your smartphone settings to allow mySugr app notifications.
- Notifications help you respond to events as they occur, whether or not you have the mySugr app open.
Remember, you can always refer to the User Manual in the More section.
What to consider when using the predictive features
The mySugr app generates predictions based on your CGM readings and carbs, and insulin data you enter in the mySugr Logbook. Some factors may not be “visible” to mySugr or may change in the short term. Being aware of these possible changes can help you make safer decisions.
The mySugr app can only make predictions based on the information it has collected
The mySugr app cannot take into consideration:
Future actions you may have planned
- Meals
- Insulin injections
- Physical activity
Factors that have a delayed effect on glucose levels
- Physical activity
- Fat and protein-rich foods
- Alcohol consumption
Other external factors which may affect your glucose
- Medication
- Stress
- Illness
In these cases, pay close attention to your CGM values and act based on the changes in your glucose levels. Consult with your healthcare team if you need more information on how to manage these factors.
Carbs and insulin recorded in the mySugr Logbook can be factored into the predictions
- Carbohydrates and insulin recorded in the mySugr Logbook will be factored into the predictions, resulting in slight changes in your estimated glucose values.
- Predictions issued right after a meal or insulin injection may be less accurate when the respective data has not been logged. The predictions will be updated every 20 minutes.
Some of the predictions may be temporarily unavailable
You have just recorded carbohydrates or insulin in the Logbook
- The Low Glucose Predict will be unavailable for 20 minutes after you have logged carbohydrates.
- The Night Low Predict will be unavailable for 20 minutes after you have logged carbohydrates and/or insulin or carbohydrates and/or insulin.
This gives the app time to update the prediction based on your intake. Carbohydrates need at least 20 minutes after consumption to have an effect on glucose levels.
You have low glucose (at or predicted to go below 70 mg/dL[3.9 mmol/L] or below your low glucose alarm threshold)
The mySugr app will not provide any predictions when your glucose levels are low because you need to focus on stabilizing them. The mySugr app will indicate when you risk having low glucose, and you can always see your current glucose values so that you know what they are at all times.
There is no internet connection or no input from the CGM sensor and app
All predictive features are only available when your smartphone has an active internet connection. This means that they will not work when airplane mode is enabled, or when no mobile network or wifi is available. If the supply of CGM data or communication with the mySugr app is disrupted, the predictions may be unavailable.
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- Your actual glucose values may differ from the predicted values.
- While the predictions are only available when you have an internet connection, the alarms from the High & low alarms, Sensor notifications only require Bluetooth® between the sensor and your smartphone.
Glucose prediction error messages
Error message
- Prediction unavailable We’re unable to analyze the data to predict your glucose.
- Prediction unavailable
Connect to the Internet to predict and get notified about your future glucose.
Action
We're unable to predict your glucose
- If you are above 400 mg/dL (22.2 mmol/L) or below 70 mg/dL (3.9 mmol/L).
- Insufficient CGM data within the last hour.
- Technical error.
The predictions will be back as soon as we are able to analyze your data.
Get back online to predict your glucose You can use mySugr while offline, but you need an Internet connection for glucose predictions:
- Predict future CGM values in the graph.
- Detect if you will have low glucose soon.
- Forecast your night-time lows.
What is the difference between the predictions and the glucose alarms?
Glucose predictions
The mySugr app predicts your upcoming glucose values in the next 2 hours. It is intended to provide insights in advance so that you can take appropriate action to keep your glucose level in the desired range.
This prediction is based on your past CGM values, and your carbohydrate and bolus insulin entries in the mySugr Logbook.
There are three types of glucose predictions:
- Glucose Predict, which shows your estimated glucose levels for the next 2 hours.
- Low Glucose Predict, which notifies you if a low is likely to occur within 30 minutes.
- Night Low Predict, which shows your risk of having low glucose during the night.
Glucose alarms
The mySugr app notifies you when your current glucose value is too high or low, so that you can take action to bring it in range.
The alarm limits can be set and activated in the app. mySugr will prompt you to take action when your current glucose value reaches a defined threshold.
There are three types of glucose alarms:
- High Glucose, which can be set in the range between your Low Glucose alarm setting and 400 mg/dl (22.2 mmol/L).
- Low Glucose, which can be set in the range between 60 mg/dl (3.3 mmol/L) and your High Glucose alarm setting.
- Very Low Glucose, which is set to 54 mg/dL[3.0 mmol/L] For your safety, the very low glucose alarm value can’t be changed.
The high alarm must always be higher than the Low alarm.
The predictions may help you to
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Prepare for changes in your glucose
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Prevent excursions before they happen.
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Spend more time in your target range.
The alarms may help you to
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React to changes in your glucose.
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Stabilize your glucose levels.
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Return to your target range.
While the predictions are only available when you have an internet connection, the alarms only require Bluetooth® between the sensor and your smartphone.
Dive deeper into the CGM Basics section to learn more about common CGM terms and other topics.
References:
1. Glatzer T, Ehrmann D, Gehr B, et al. Clinical Usage and Potential Benefits of a Continuous Glucose Monitoring Predict App. J Diabetes Sci Technol. 2024 Sep;18(5):1009-1013.
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