mySugr Glucose Insights

What should I do if mySugr Glucose Insights predicts a potential low glucose after 30 minutes?

If mySugr Glucose Insights predicts low glucose within the general 2-hour glucose prediction range, then you can prepare and take appropriate actions to help avoid a potential low. You may consider to wait and watch how your glucose level develops. Monitor your glucose levels closely so you can react in time.

Predictions don’t update right after you create a new log entry in the mySugr Logbook. It takes at least 20 minutes until any action that you take now, for example, eating or delivering insulin, will become visible in your prediction. If you create a new logged carb or bolus insulin entry in the mySugr Logbook, give the prediction at least 20 minutes time to adjust.


All treatment decisions should be discussed with your diabetes care team. 

mySugr Glucose Insights

What should I do if I get a Low glucose soon notification, which predicts a potential low glucose in the next 30 minutes?

If your Low Glucose Predict feature informs you about a potential low glucose in the next 30 minutes, take measures to avoid the hypo:

1. Eat or drink 15g of carbs, e.g., 100ml of juice or some gummy bears
2. Check your glucose after 15 minutes
3. If glucose remains below 70 mg/dL, take another 15g of carbs
4. Check glucose again after 15 minutes; repeat step 3 if glucose is below 70 mg/dL
5. Once glucose is back to normal, have a meal or snack (e.g., bread, fruits, yogurt)

You are advised to not change your overall therapy based on the data displayed without prior consultation with a healthcare professional. If you have questions about your therapy, contact your a healthcare provider.

mySugr Glucose Insights

Which data is used to predict my glucose levels and identify glucose patterns?

Your glucose predictions and patterns are generated primarily from your past glucose values, as measured by your sensor.

Additionally, manual logs of carbohydrates and insulin injections from your mySugr logbook, along with the timestamps of your glucose readings, are also used in this process.

mySugr Glucose Insights

How reliable is the predicted information in mySugr Glucose Insights? In which situations do I have to be careful with the predicted information?

All prediction algorithms meet high performance benchmarks. Because the prediction is generated from past data, not all contextual data is covered by the predictive algorithm, which might affect future glucose values.

Additionally, if you do not log insulin and carbs correctly, there is a chance that the predicted information does not precisely reflect your actual glucose excursion.

mySugr Glucose Insights

How does the Low glucose soon notificaiton work?

Once your sensor is connected, if enabled, mySugr Glucose Insights detects and notifies you of a possible low glucose occurring within 30 minutes. By default, this notification is already on when you start using mySugr Glucose Insights for the first time. 

mySugr Glucose Insights

How does the Night Low Predict feature work?

This feature predicts your chances of having low glucose during the night, allowing you to decide what actions to take before you go to bed. 

Risk of going low means that your glucose might go below 70 mg/dL (3.9 mmol/L). If enabled, you will receive a notification if you have a high chance of having low glucose while you sleep. We need at least 1 day of data to predict your probability.

mySugr Glucose Insights

How does the 2-hour glucose prediction feature work?

mySugr Glucose Insights predicts where your glucose levels might go in the next 2 hours. This prediction is based on your past CGM values, and your logged carbohydrate and bolus insulin entries in the mySugr Logbook.
The glucose prediction displays on the graph on the Home screen when at least 1 hour of continuous CGM data is transferred successfully to mySugr Glucose Insights.

The graph shows your glucose levels during the previous hour, as they are now, and their predicted range for the next 2 hours. The sequence of dark green dots in the predicted range represents your projected average glucose. The accuracy of your predicted glucose range decreases the further out in time it is, as shown by the expanding vertical bars.