mySugr Glucose Insights

How reliable is the predicted information in mySugr Glucose Insights? In which situations do I have to be careful with the predicted information?

All prediction algorithms meet high performance benchmarks. Because the prediction is generated from past data, not all contextual data is covered by the predictive algorithm, which might affect future glucose values.

Additionally, if you do not log insulin and carbs correctly, there is a chance that the predicted information does not precisely reflect your actual glucose excursion.

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mySugr Glucose Insights

How does the Low glucose soon notificaiton work?

Once your sensor is connected, if enabled, mySugr Glucose Insights detects and notifies you of a possible low glucose occurring within 30 minutes. By default, this notification is already on when you start using mySugr Glucose Insights for the first time. 

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What is mySugr Glucose Insights?

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How does the Night Low Predict feature work?

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Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

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mySugr Glucose Insights

How does the Night Low Predict feature work?

This feature predicts your chances of having low glucose during the night, allowing you to decide what actions to take before you go to bed. 

Risk of going low means that your glucose might go below 70 mg/dL (3.9 mmol/L). If enabled, you will receive a notification if you have a high chance of having low glucose while you sleep. We need at least 1 day of data to predict your probability.

Which apps do I need to use with my Accu-Chek…

Can I use the mySugr app when I put my mobile…

What is mySugr Glucose Insights?

"Is mySugr Glucose Insights available for…

Where can I download the mySugr app?

How often do I need to check mySugr Glucose…

How does the glucose pattern detection feature…

How does the 2-hour glucose prediction feature…

How does the Low glucose soon notificaiton work?

How reliable is the predicted information in…

Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

What should I do if mySugr Glucose Insights…

What should I do if mySugr Glucose Insights…

What should I do if I get a Night Low Predict…

What are the reasons for the identified glucose…

What if my phone is not connected to the Internet?

Can I use mySugr Glucose Insights when I put my…

What happens if my mobile devices battery dies?

What if my mobile device is lost or broken?

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mySugr Glucose Insights

How does the 2-hour glucose prediction feature work?

mySugr Glucose Insights predicts where your glucose levels might go in the next 2 hours. This prediction is based on your past CGM values, and your logged carbohydrate and bolus insulin entries in the mySugr Logbook.
The glucose prediction displays on the graph on the Home screen when at least 1 hour of continuous CGM data is transferred successfully to mySugr Glucose Insights.

The graph shows your glucose levels during the previous hour, as they are now, and their predicted range for the next 2 hours. The sequence of dark green dots in the predicted range represents your projected average glucose. The accuracy of your predicted glucose range decreases the further out in time it is, as shown by the expanding vertical bars.

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What is mySugr Glucose Insights?

"Is mySugr Glucose Insights available for…

Where can I download the mySugr app?

How often do I need to check mySugr Glucose…

How does the glucose pattern detection feature…

How does the Night Low Predict feature work?

How does the Low glucose soon notificaiton work?

How reliable is the predicted information in…

Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

What should I do if mySugr Glucose Insights…

What should I do if mySugr Glucose Insights…

What should I do if I get a Night Low Predict…

What are the reasons for the identified glucose…

What if my phone is not connected to the Internet?

Can I use mySugr Glucose Insights when I put my…

What happens if my mobile devices battery dies?

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mySugr Glucose Insights

How does the glucose pattern detection feature work?

The glucose pattern detection feature identifies recurring events across four defined time periods — morning, day, evening, and night — as well as throughout the entire day, based on data from the past week.

Once data is transferred from your Accu-Chek SmartGuide sensor, mySugr Glucose Insights will display any detected patterns from your CGM data below the graph on your Home screen. These patterns are prioritized by medical risk, with the highest risk patterns (such as very low or low glucose patterns) appearing at the top.

The goal of this pattern detector is to help you maintain your personal target glucose range consistently throughout the day.

Which apps do I need to use with my Accu-Chek…

Can I use the mySugr app when I put my mobile…

What is mySugr Glucose Insights?

"Is mySugr Glucose Insights available for…

Where can I download the mySugr app?

How often do I need to check mySugr Glucose…

How does the 2-hour glucose prediction feature…

How does the Night Low Predict feature work?

How does the Low glucose soon notificaiton work?

How reliable is the predicted information in…

Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

What should I do if mySugr Glucose Insights…

What should I do if mySugr Glucose Insights…

What should I do if I get a Night Low Predict…

What are the reasons for the identified glucose…

What if my phone is not connected to the Internet?

Can I use mySugr Glucose Insights when I put my…

What happens if my mobile devices battery dies?

What if my mobile device is lost or broken?

How do I receive notifications / alarm signals?

Can I silence notifications and/or alarms from…

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Can I check my CGM values or alarms on my Apple…

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mySugr Glucose Insights

How often do I need to check mySugr Glucose Insights to see my CGM values?

Every 5 minutes, the sensor sends CGM values to mySugr Glucose Insights via Bluetooth® Low Energy technology.

mySugr Glucose Insights displays the glucose values and related statistical information relevant to diabetes management, along with enabling glucose predictions and glucose patterns detection.

You should check your glucose values at least as often as you would measure your blood glucose with a blood glucose meter. Also check your CGM value if you are not feeling well. Discuss with your healthcare professional about when and how often you should check your glucose levels via mySugr Glucose Insights.

Which apps do I need to use with my Accu-Chek…

Can I use the mySugr app when I put my mobile…

What is mySugr Glucose Insights?

"Is mySugr Glucose Insights available for…

Where can I download the mySugr app?

How does the glucose pattern detection feature…

How does the 2-hour glucose prediction feature…

How does the Night Low Predict feature work?

How does the Low glucose soon notificaiton work?

How reliable is the predicted information in…

Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

What should I do if mySugr Glucose Insights…

What should I do if mySugr Glucose Insights…

What should I do if I get a Night Low Predict…

What are the reasons for the identified glucose…

What if my phone is not connected to the Internet?

Can I use mySugr Glucose Insights when I put my…

What happens if my mobile devices battery dies?

What if my mobile device is lost or broken?

How do I receive notifications / alarm signals?

Can I silence notifications and/or alarms from…

Will I receive sound notifications from the…

Can I check my CGM values or alarms on my Apple…

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mySugr Glucose Insights

Where can I download the mySugr app?

The mySugr app can be downloaded for free from the Google Play Store or Apple Store (depending on your mobile device’s operating system). 

Which apps do I need to use with my Accu-Chek…

Can I use the mySugr app when I put my mobile…

What is mySugr Glucose Insights?

"Is mySugr Glucose Insights available for…

How often do I need to check mySugr Glucose…

How does the glucose pattern detection feature…

How does the 2-hour glucose prediction feature…

How does the Night Low Predict feature work?

How does the Low glucose soon notificaiton work?

How reliable is the predicted information in…

Which data is used to predict my glucose levels…

What should I do if I get a Low glucose soon…

What should I do if mySugr Glucose Insights…

What should I do if mySugr Glucose Insights…

What should I do if I get a Night Low Predict…

What are the reasons for the identified glucose…

What if my phone is not connected to the Internet?

Can I use mySugr Glucose Insights when I put my…

What happens if my mobile devices battery dies?

What if my mobile device is lost or broken?

How do I receive notifications / alarm signals?

Can I silence notifications and/or alarms from…

Will I receive sound notifications from the…

Can I check my CGM values or alarms on my Apple…

Other categories

Check other FAQ categories by clicking on the below category names.