Availability

What is the Accu-Chek Academy?

Accu-Chek Academy is for product training of advanced Accu-Chek customer solutions. It provides product training for all relevant audiences, namely people with diabetes using the Accu-Chek® Solo and also their healthcare professionals.

It offers training handbooks, slide decks and e-learnings in one single, modern, easily accessible and user-friendly web application and will host training for various products over time.

In which countries is the Accu-Chek® Solo system…

Will the Accu-Chek® Solo system be reimbursed?

Who do I need to consult to get the Accu-Chek®…

Where/how can I get training to use a tubeless…

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Availability

Where/how can I get training to use a tubeless patch pump?

Please contact your HCP or diabetes nurse first for detailed information.

In which countries is the Accu-Chek® Solo system…

Will the Accu-Chek® Solo system be reimbursed?

Who do I need to consult to get the Accu-Chek®…

What is the Accu-Chek Academy?

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Availability

Who do I need to consult to get the Accu-Chek® Solo tubeless patch pump system?

Your HCP or diabetes nurse is the first point of contact to get an Accu-Chek® Solo tubeless patch pump system.

In which countries is the Accu-Chek® Solo system…

Will the Accu-Chek® Solo system be reimbursed?

Where/how can I get training to use a tubeless…

What is the Accu-Chek Academy?

Other categories

Check other FAQ categories by clicking on the below category names.

Availability

Will the Accu-Chek® Solo system be reimbursed?

Yes, Accu-Chek® Solo is reimbursed in many countries. Please contact your local Accu-Chek customer service.

In which countries is the Accu-Chek® Solo system…

Who do I need to consult to get the Accu-Chek®…

Where/how can I get training to use a tubeless…

What is the Accu-Chek Academy?

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Check other FAQ categories by clicking on the below category names.

Availability

In which countries is the Accu-Chek® Solo system currently available?

CH, AT, UK, PL. Further launches are planned during 2020

Will the Accu-Chek® Solo system be reimbursed?

Who do I need to consult to get the Accu-Chek®…

Where/how can I get training to use a tubeless…

What is the Accu-Chek Academy?

Other categories

Check other FAQ categories by clicking on the below category names.

System-related questions

What do I need to consider when travelling by plane with the Accu-Chek® Solo tubeless patch pump system?

In general, the Accu-Chek® Solo tubeless patch pump can be used on planes. As some airlines prohibit the use of wireless technologies, accustom yourself to the Quick Bolus buttons before you travel, as you may need to activate the system's flight mode.
At most airport, security personal today knows about insulin pumps. Still it is advisable to carry a (multilangual, at least english) letter by your physician that explains that you need the pump, its supplies, insulin and other diabtes related supplies in you hand luggage. Do carry your diabtes related supplies your hand luggage, as you may need them on the flight and check-in luggage may get lost.
Remember that Accu-Chek® Solo may not be available in your destination, so plan ahead accordingly.

How is the tubeless patch pump attached to the…

Where can the tubeless patch pump be worn on the…

How small is the Accu-Chek® Solo tubeless patch…

How much does the Accu-Chek® Solo tubeless patch…

Can the Accu-Chek® Solo tubeless patch pump…

Does the tubeless patch pump come pre-filled with…

Which insulin can be filled in the reservoir?

How much insulin does the Accu-Chek® Solo…

How long does the tubeless patch pump last?

Do I need to change the tubeless patch pump…

How long can the Accu-Chek® Solo infusion…

What kind of cannula is available?

How is the cannula inserted?

What kind of adhesive is used on the infusion set?

Are the tubeless patch pump and Diabetes Manager…

What is the minimum and maximum bolus?

What is the minimum basal rate for the Accu-Chek…

What are the bolus increments on the tubeless…

How does the quick bolus buttons work?

Can the Quick Bolus buttons on the tubeless patch…

Is there an option to lock my diabetes manager?

Does the Accu-Chek® Solo have an occlusion…

Does the Accu-Chek® Solo tubeless patch pump…

Can I choose my preferred language for the Accu-…

Can I do sports while wearing a tubeless patch…

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System-related questions

Can I do sports while wearing a tubeless patch pump?

Yes, You can do sports and participate in physical activities while wearing the Accu-Chek® Solo tubeless patch pump. However, you should always disconnect the Accu-Chek® Solo tubeless patch pump for showers and swimming, or in situations which could damage the insulin pump itself (contact sports, judo, boxing, etc.). And just like a durable insulin pump, you should remove your Accu-Chek® Solo tubeless patch pump in these situations: Hot tub, sauna or whirlpool; Beach activities and water parks; Heavy exercise or contact sports; Medical imaging, such as CT scans or MRI.

How is the tubeless patch pump attached to the…

Where can the tubeless patch pump be worn on the…

How small is the Accu-Chek® Solo tubeless patch…

How much does the Accu-Chek® Solo tubeless patch…

Can the Accu-Chek® Solo tubeless patch pump…

Does the tubeless patch pump come pre-filled with…

Which insulin can be filled in the reservoir?

How much insulin does the Accu-Chek® Solo…

How long does the tubeless patch pump last?

Do I need to change the tubeless patch pump…

How long can the Accu-Chek® Solo infusion…

What kind of cannula is available?

How is the cannula inserted?

What kind of adhesive is used on the infusion set?

Are the tubeless patch pump and Diabetes Manager…

What is the minimum and maximum bolus?

What is the minimum basal rate for the Accu-Chek…

What are the bolus increments on the tubeless…

How does the quick bolus buttons work?

Can the Quick Bolus buttons on the tubeless patch…

Is there an option to lock my diabetes manager?

Does the Accu-Chek® Solo have an occlusion…

Does the Accu-Chek® Solo tubeless patch pump…

Can I choose my preferred language for the Accu-…

What do I need to consider when travelling by…

Other categories

Check other FAQ categories by clicking on the below category names.