Accu-Chek Performa
Error codes Insert Blood Sample
The meter is ready for a drop of blood or control solution.
Accu-Chek Performa
Error codes Insert Strip
The meter is ready for you to insert a test strip.
Availability
What is the Accu-Chek Academy?
Accu-Chek Academy is for product training of advanced Accu-Chek customer solutions. It provides product training for all relevant audiences, namely people with diabetes using the Accu-Chek® Solo and also their healthcare professionals.
It offers training handbooks, slide decks and e-learnings in one single, modern, easily accessible and user-friendly web application and will host training for various products over time.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
Availability
Where/how can I get training to use a tubeless patch pump?
Please contact your HCP or diabetes nurse first for detailed information.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
Availability
Who do I need to consult to get the Accu-Chek® Solo tubeless patch pump system?
Your HCP or diabetes nurse is the first point of contact to get an Accu-Chek® Solo tubeless patch pump system.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
Availability
Will the Accu-Chek® Solo system be reimbursed?
Yes, Accu-Chek® Solo is reimbursed in many countries. Please contact your local Accu-Chek customer service.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
Availability
In which countries is the Accu-Chek® Solo system currently available?
CH, AT, UK, PL. Further launches are planned during 2020
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
System-related questions
What do I need to consider when travelling by plane with the Accu-Chek® Solo tubeless patch pump system?
In general, the Accu-Chek® Solo tubeless patch pump can be used on planes. As some airlines prohibit the use of wireless technologies, accustom yourself to the Quick Bolus buttons before you travel, as you may need to activate the system's flight mode.
At most airport, security personal today knows about insulin pumps. Still it is advisable to carry a (multilangual, at least english) letter by your physician that explains that you need the pump, its supplies, insulin and other diabtes related supplies in you hand luggage. Do carry your diabtes related supplies your hand luggage, as you may need them on the flight and check-in luggage may get lost.
Remember that Accu-Chek® Solo may not be available in your destination, so plan ahead accordingly.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution
System-related questions
Can I do sports while wearing a tubeless patch pump?
Yes, You can do sports and participate in physical activities while wearing the Accu-Chek® Solo tubeless patch pump. However, you should always disconnect the Accu-Chek® Solo tubeless patch pump for showers and swimming, or in situations which could damage the insulin pump itself (contact sports, judo, boxing, etc.). And just like a durable insulin pump, you should remove your Accu-Chek® Solo tubeless patch pump in these situations: Hot tub, sauna or whirlpool; Beach activities and water parks; Heavy exercise or contact sports; Medical imaging, such as CT scans or MRI.
Other categories
Check other FAQ categories by clicking on the below category names.
- General questions
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution