Accu-Chek SmartGuide Sensor

How long before the Accu-Chek SmartGuide sensor expires does mySugr Glucose Insights notify you?

The sensor automatically stops working and stops sending data after a weartime of 14 days. About 24 hours before the sensor expires, mySugr Glucose Insights notifies you that the sensor expires soon and that you should apply a new one. You receive an additonal notification 2 hours before sensor expieration.

Accu-Chek SmartGuide Sensor

Can I wear the sensor when I get a MRI, a CT scan, or an X-ray?

No, the sensor must be removed before entering medical treatment areas with high-powered medical electric equipment, for example magnetic resonance imaging (MRI), computed tomography (CT), X-ray, radiotherapy, or diathermia.

However, you can wear the sensor in the full-body scanners used at the airport.

Accu-Chek SmartGuide Sensor

Can I take a shower or a bath or go swimming with the sensor on my arm?

Yes, the sensor is protected against the effects of temporary immersion in water at a depth of 1 meter (3.28 feet) for up to 60 minutes (it has a IP28W rating).

Accu-Chek SmartGuide Sensor

How do I insert the sensor?

Find out how to apply your SmartGuide sensor in the CGM Learning Center.

Accu-Chek SmartGuide Sensor

On which parts of the body can I apply the sensor?

Apply the sensor only on the back of your upper arm. See the package insert for a picture of the correct insertion site.

Accu-Chek SmartGuide Sensor

What is the size of the sensor?/ How long is the sensor part that sits below my skin?

The sensor has a diameter of 1.31 inches (33.3 mm) without the adhesive.The part of the sensor that sits below the skin is approximately 0.24 inches (6 mm).

mySugr Glucose Insights

Can I check my CGM values or alarms on my Apple Watch?

If you use an iPhone, you can use mySugr Glucose Insights in combination with an Apple Watch. The watchOS version must be watchOS 9 or higher. Other smartwatches are not compatible with mySugr Glucose Insights.

Once the Apple Watch is connected to your iPhone, you can view the following information on your Apple Watch:
● Latest CGM value
● Trend arrow
● Trend graph

Keep your notifications turned on in the mySugr app and turn on notification forwarding from the mySugr app to your Apple Watch to receive error, maintenance, and warning messages as well as reminders directly on your Apple Watch.