Accu-Chek SmartGuide Sensor

Why is calibration required for the Accu-Chek SmartGuide sensor?

The sensor requires calibration to provide you with the most accurate readings possible:
An uncalibrated sensor will be in Trend Mode. You can see CGM values but should not use them for therapy decisions.
A calibrated sensor will be in Therapy Mode. You can use the confirmed values to make decisions (such as insulin dosing).
The sensor mode appears under the CGM value on the Home screen.

Accu-Chek SmartGuide Sensor

What does "Trend Mode" / "Therapy Mode" mean in the Accu-Chek SmartGuide app?

There are 2 modes of CGM values: Trend Mode and Therapy Mode.

The mode the sensor is currently in is indicated directly below the CGM value on the Home screen.

When the sensor is in Trend Mode the following applies:

CGM values should not be used to make therapy decisions, such as insulin dosing.
CGM values can be used only to see trends and as a general reference.
To make therapy decisions, such as insulin dosing, test your blood glucose with your blood glucose meter.
When the sensor in is Therapy Mode the following applies:
• CGM values can be used to make therapy decisions, such as insulin dosing.

Accu-Chek SmartGuide Sensor

How accurate is the Accu-Chek SmartGuide CGM sensor?

The overall MARD (Mean Absolute Relative Deviation) of the Accu-Chek SmartGuide sensor is 9.2 %. 
For more information see the chapter ""Technical Data"" in the User's Manual.

Accu-Chek SmartGuide CGM Solution

What must I consider when I swim or mountain climb while using the Accu-Chek SmartGuide CGM solution?

If you want to go swimming you can keep the sensor on your body. The Accu-Chek SmartGuide sensor may be submerged for up to 60 minutes at a depth of up to 1m. However, the adhesive can come off more easily in water, so using additional waterproof tape is recommended.

If you plan to spend time at high altitude, keep in mind that the Accu-Chek SmartGuide sensor is only guaranteed to work up to an altitude of 9,842 feet (3000 meters). Also clarify the allowable altitude for the blood glucose meter you are taking with you.

Keep in mind that physical activity has an effect on glucose levels, so it’s a good idea to regularly check your current level in the app when in doubt (e.g., when leaving the smartphone at the poolside when swimming). Also refer to FINAL Tips for Using your CGM Solution For Water Sports and Activities mmol/l

Accu-Chek SmartGuide CGM Solution

What must I consider when in airports or on airplanes while using the Accu-Chek SmartGuide CGM solution?

When at the airport you can leave the Accu-Chek SmartGuide sensor on your body to pass through full-body scanners. Keep your medical certificate ready for any queries from security personnel. Spare sensors inside your luggage can pass through airport screenings as well.

Your sensor communicates with your smartphone via Bluetooth Low Energy. On most airplanes, the operation of devices with active Bluetooth connectivity is now officially permitted. However, to be on the safe side, check in advance with the airline to see to what extent smartphone operation is permitted during the flight. During the flight, the smartphone must be switched to airplane mode.

When you turn on airplane mode on your smartphone, Bluetooth might automatically switch off as well (depending on your smartphone model). In this case, to re-establish the communication despite the active flight mode, follow the steps below to enable communication with Bluetooth between your sensor and your smartphone:

- iOS devices:

Open the Control Center. 
Tap the icon for Bluetooth wireless technology to turn communication on. 
- Android devices:

Open the quick settings by swiping down from the top of the screen. 
Tap the icon for Bluetooth wireless technology to turn communication on.
Changing Time Zones:

If you travel to a different time zone, the time in your smartphone adjusts to the local time (as soon as you deactivate flight mode when you are travelling by airplane). The Accu-Chek SmartGuide app also adopts the local time for all displayed CGM values, so there is no overlap or duplication of CGM values. This is possible because the values are stored in the background in a universal time (UTC) and are adjusted automatically to the time zone you are in. Also refer to link to travel content on training website.