Accu-Chek SmartGuide app

Can I check my values or alarms on my Apple Watch?

Yes, the Accu-Chek SmartGuide app supports the Apple Watch when used with our iOS app. The Accu-Chek SmartGuide app on the Apple Watch allows you to see your latest CGM value, a graph of your last 3 hours of data, and notifications. You can also customize watch faces to include the Accu-Chek SmartGuide complication* that displays your latest CGM value on the face of the watch.

What is the Accu-Chek SmartGuide app?

What if my phone is not connected to the internet?

How often do I need to check the Accu-Chek…

Where can I download the Accu-Chek SmartGuide app?

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Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

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Accu-Chek SmartGuide app

Is the Accu-Chek SmartGuide app available for Android and iOS? Which smartphones work with the Accu-Chek SmartGuide app?

Yes, the Accu-Chek SmartGuide app is available for Android and iOS. The Accu-Chek SmartGuide app supports these operating systems:

- Android 11 or higher

- iOS 15.3 or higher

Also refer to link to compatibility list on IFU website as soon as available.

What is the Accu-Chek SmartGuide app?

What if my phone is not connected to the internet?

How often do I need to check the Accu-Chek…

Where can I download the Accu-Chek SmartGuide app?

Can I check my values or alarms on my Apple Watch?

Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

What if my phone is lost or broken?

What happens if my phone battery dies?

Which apps do I need to use with my Accu-Chek…

Can I use the Accu-Chek SmartGuide apps when I…

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Accu-Chek SmartGuide app

Where can I download the Accu-Chek SmartGuide app?

The Accu-Chek SmartGuide app can be downloaded for free from the Google Play Store or Apple Store (depending on your smartphone’s operating system).

Click https://tools.accu-chek.com/documents/appredirect.html to download the app.

What is the Accu-Chek SmartGuide app?

What if my phone is not connected to the internet?

How often do I need to check the Accu-Chek…

Is the Accu-Chek SmartGuide app available for…

Can I check my values or alarms on my Apple Watch?

Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

What if my phone is lost or broken?

What happens if my phone battery dies?

Which apps do I need to use with my Accu-Chek…

Can I use the Accu-Chek SmartGuide apps when I…

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Accu-Chek SmartGuide app

How often do I need to check the Accu-Chek SmartGuide app to see my values?

The Accu-Chek SmartGuide app receives new glucose values from the paired sensor every 5 minutes and is always updating to show the latest data. You should look at the CGM app at least as often as you would measure your blood glucose with a BGM. Also check your CGM value if you are not feeling well. Discuss with your HCP about when and how often you should check your glucose levels via your CGM app.

What is the Accu-Chek SmartGuide app?

What if my phone is not connected to the internet?

Where can I download the Accu-Chek SmartGuide app?

Is the Accu-Chek SmartGuide app available for…

Can I check my values or alarms on my Apple Watch?

Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

What if my phone is lost or broken?

What happens if my phone battery dies?

Which apps do I need to use with my Accu-Chek…

Can I use the Accu-Chek SmartGuide apps when I…

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Accu-Chek SmartGuide app

What if my phone is not connected to the internet?

If you do not have cellular or Wi-Fi access, the Accu-Chek SmartGuide app continues to receive data from your paired CGM sensor, displays your data, and sends notifications that you have set up.

These app features are not available-without cellular or Wi-Fi access:

- data sharing with your Accu-Chek account or healthcare provider (if sharing is set up)

- your recent data displayed in the Accu-Chek SmartGuide Predict app

What is the Accu-Chek SmartGuide app?

How often do I need to check the Accu-Chek…

Where can I download the Accu-Chek SmartGuide app?

Is the Accu-Chek SmartGuide app available for…

Can I check my values or alarms on my Apple Watch?

Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

What if my phone is lost or broken?

What happens if my phone battery dies?

Which apps do I need to use with my Accu-Chek…

Can I use the Accu-Chek SmartGuide apps when I…

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Accu-Chek SmartGuide app

What is the Accu-Chek SmartGuide app?

The Accu-Chek SmartGuide app is intended for display and read-out of real-time glucose values from a connected Accu-Chek SmartGuide sensor.

Shows actual and historical glucose values (time course) as well as trend arrows
Receives, stores & processes CGM data wirelessly
Customisable settings & alarms
Smart in-app notifications
Diary to log events (e.g., carbs, insulin)
Initial calibration routine & sensor replacement reminder
Retrospective CGM data analysis (AGP)
Works with iOS & Android

What if my phone is not connected to the internet?

How often do I need to check the Accu-Chek…

Where can I download the Accu-Chek SmartGuide app?

Is the Accu-Chek SmartGuide app available for…

Can I check my values or alarms on my Apple Watch?

Will I receive sound notifications from the Accu-…

Can I silence notifications and/or some warnings…

How do I receive notifications / alarm signals?

What if my phone is lost or broken?

What happens if my phone battery dies?

Which apps do I need to use with my Accu-Chek…

Can I use the Accu-Chek SmartGuide apps when I…

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Accu-Chek SmartGuide Sensor

What is the size of the sensor?/ How long is the sensor part that sits below my skin?

The sensor has a diameter of 1.31 inches (33.3 mm) without the adhesive.The part of the sensor that sits below the skin is approximately 0.24 inches (6 mm).

How accurate is the Accu-Chek SmartGuide CGM…

What does "Trend Mode" / "Therapy…

Why is calibration required for the Accu-Chek…

How does the calibration work?

Does the Accu-Chek SmartGuide sensor require…

What do I do if I have the feeling that my sensor…

How can I check whether the sensor delivers…

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How do I dispose of the used sensor and inserter?

Can I reuse the sensor and adhesive?

How do I remove the sensor?

How long before the Accu-Chek SmartGuide sensor…

Can I wear the sensor when I get an X-ray or an…

Can I take a shower or a bath or go swimming with…

How do I insert the sensor?

On which parts of the body can I apply the sensor?

What is the size of the sensor?/ How long is the…

On which parts of the body can I apply the sensor?

How do I insert the sensor?

Can I take a shower or a bath or go swimming with…

Can I wear the sensor when I get a MRI, a CT scan…

How long before the Accu-Chek SmartGuide sensor…

How do I remove the sensor?

Can I reuse the sensor and adhesive pad?

How do I dispose of the used sensor and…

How do I pair and connect the sensor with mySugr…

How can I check whether the sensor delivers…

What do I do if I have the feeling that my sensor…

Does the Accu-Chek SmartGuide sensor require…

How does the calibration work?

Why is calibration required for the Accu-Chek…

What does "Trend Mode" / "Therapy…

How accurate is the Accu-Chek SmartGuide CGM…

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