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Home
  • CGM
    • Accu-Chek SmartGuide CGM solution
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    • Continuous Glucose Monitoring
      • Accu-Chek SmartGuide CGM solution
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      • Meters & Test Strips
        • Accu-Chek Guide
        • Accu-Chek Guide Me
        • Accu-Chek Instant
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      • Lancing Devices & Lancets
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        • Accu-Chek Flexlink
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      • Getting Started
        • What’s included with your Accu-Chek SmartGuide CGM solution
        • Download and set up the Accu-Chek SmartGuide app
        • Apply the Accu-Chek SmartGuide sensor
        • Pair the Accu-Chek SmartGuide sensor and app
        • Calibrate the Accu-Chek SmartGuide sensor
        • Download and set up the Accu-Chek SmartGuide Predict app
        • Remove and dispose of the sensor
      • How to use the Accu-Chek SmartGuide App
        • Explore the Accu-Chek SmartGuide App
        • Trend arrows and colors
        • How to use the graphs in the Accu-Chek SmartGuide App
        • Data sharing for the Accu-Chek SmartGuide app
        • How to use alarms and reminders in the Accu-Chek SmartGuide app
      • How to use the Accu-Chek SmartGuide Predict App
        • Explore the Accu-Chek SmartGuide Predict app
        • How to use the Glucose Predict feature
        • How to use the Low Glucose Predict feature
        • How to use the Night Low Predict Feature
        • How the Glucose Patterns Feature Works in the Accu-Chek SmartGuide Predict App
      • CGM Basics
        • CGM vs. BGM: Understanding the difference
        • What is MARD?
        • Lag time and Continuous Glucose Monitoring (CGM)
        • Understanding the Ambulatory Glucose Profile (AGP)
    • CGM Learning Center- mySugr App
      • Getting Started
        • What’s included with your Accu-Chek SmartGuide CGM solution
        • Download and set up the mySugr app
        • Apply the Accu-Chek SmartGuide sensor
        • Pair the Accu-Chek SmartGuide sensor and app
        • Calibrate the Accu-Chek SmartGuide sensor
        • Remove and dispose of the sensor
      • How to use the mySugr app
        • Explore the mySugr app
        • Explore predictions with the mySugr app
      • CGM Basics
        • CGM vs. BGM: Understanding the difference
        • What is MARD?
        • Lag time and Continuous Glucose Monitoring (CGM)
    • Product Support
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        • Accu-Chek SmartGuide CGM solution
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  2. Accu-Chek Active
  3. E-6
  1. Accu-Chek Active
E-6

Accu-Chek Active

Error codes E-6

You removed the code chip while testing was in progress. Re-insert the code chip into the meter. Repeat the test with a new test strip.

Light Exposure
Light Exposure

The meter is exposed to too much light. Go to a shaded place…

Coding Error
Coding Error

The code chip has not been correctly inserted into the meter.…

Average Calculations
Average Calculations

Averages cannot be calculated because you have not set the…

Meter Temperature
Meter Temperature

The ambient temperature or the temperature of the meter is too…

---
---

The code chip has not been correctly inserted into the meter.…

White screen
White screen

The battery is empty or there is no battery in the meter.…

HI
HI

Your meter measures blood glucose within a defined range (0.6–…

LO
LO

Your meter measures blood glucose within a defined range (0.6–…

END
END

The meter has been disconnected from the computer (PC). This…

PC
PC

The meter is connected to a computer (PC). Once the connection…

EEE
EEE

A meter error has occurred. Start again from the beginning. If…

E-5
E-5

The meter is exposed to too much light. Go to a shaded place…

E-4
E-4

While the test was in progress, you connected the meter to a…

E-3
E-3

The code chip cannot be read. Remove the code chip and re-…

E-2
E-2

Your blood glucose value may be very low. If you have typical…

E-1
E-1

You did not slide the test strip in correctly or completely.…

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