Accu-Chek Active
Error codes E-1
- You did not slide the test strip in correctly or completely. Hold the test strip so that the arrows printed on it and the green square face upwards. Without bending it, gently slide the test strip into the test strip guide in the direction of the arrows. You must feel the test strip lock into place.
- You slid a used test strip into the meter.
- You applied blood or control solution to the test strip too soon, i.e. before the drop symbol flashed on the display. Start the blood glucose test from the beginning with a new test strip.
- The measurement window is dirty. Clean the measurement window.
