General questions
What can I do to ensure I obtain enough blood?
Take the following actions:
- Run warm water over your hands before obtaining blood to increase blood flow. Be sure to dry hands completely.
- Improve blood flow to the fingers by warming them.
- Lower hands below your waist level and gently massage the selected finger before obtaining blood.
- Press the lancing device firmly against the side of your fingertip.
- After lancing, massage your finger towards the tip to encourage a blood drop to form.
If all of the above steps are insufficient, increase the penetration depth of the lancet device by rotating the cap one step at a time.
Other categories
Check other FAQ categories by clicking on the below category names.
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution