General questions
How does the Accu-Chek 360° diabetes management system backup and restore feature work?
The backup and restore functionality built into the Accu-Chek 360° diabetes management system is designed to restore data back to the same computer with the same installation of Windows that the Accu-Chek 360° software was installed on.
We recommend you use the export functionality for disaster recovery as you can import the data to a different computer or new installation of Windows. Please remember to store your exported data file to a safe location.
If you have previously used the backup feature and need assistance with restoring your data, please contact
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Other categories
Check other FAQ categories by clicking on the below category names.
- Accuracy
- Meter care and battery
- Test Strips and control tests
- Special Features
- Testing blood sugar (glucose)
- Diabetes manager
- System-related questions
- Availability
- Data management
- Accu-Chek SmartPredict app
- Data management
- Accu-Chek SmartGuide Sensor
- Accu-Chek SmartGuide app
- Accu-Chek SmartGuide CGM Solution
- mySugr Glucose Insights
- Accu-Chek SmartGuide CGM Solution