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Frequently Asked Questions

General Questions

The Accu-Chek Performa meter is not approved for use in clinical settings in the United States and Canada, although the Accu-Chek Performa meter is cleared to test capillary, venous, arterial, and neonatal blood samples.

Because your monitor and lab tests don't measure the same thing, these numbers are likely to vary. Lab tests generally test plasma, but a meter uses whole blood. As a result, even if you take both tests at the exact same time, your meter is likely to show a lower number than the lab results. This is perfectly acceptable, and your healthcare professional will already be factoring this in.

Roche goes above and beyond to deliver safe, accurate and dependable products.

For every lot of Accu-Chek test strips, containing millions of strips, one out of every 100 vials is tested for consistency of performance

Vials representative of the entire lot are tested a second time, some in a lab setting and others with blood from actual people with diabetes to reflect a real-world environment As a result of our quality assurance process, we won’t release affected test strips when any of the samples show a reading outside our accepted limits.

Meter care and battery

Watch this short video to see how easy it is to set the date and time.

Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.

To change these settings:

  1. Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "Set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode.
  2. To enter the set-up mode, press and hold the On/Off button for about four seconds. “Set-up” and the hour flash on the display.
  3. Press and release the arrows to decrease or increase the hour. Press and hold the arrows to scroll faster.
  4. Press and release the On/Off button to set the hour. The minutes flash.
  5. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing.
  6. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.

Visit your meter' Screen Messages page for a list of messages and definitions or download the User Manual for your meter.

Special Features

No, the meter will no longer provide an automatic warning message telling you that your vial of test strips will soon expire or lock you out once they have expired.

With the new Accu-Chek Performa blood glucose meters, it is not necessary to delete stored results. Once 500 blood sugar (glucose) results are in the memory, adding a new result causes the oldest one to be deleted.

The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek 360o diabetes management system.

Yes. Simply go into setup mode and turn the beeper off.

You can set up to 4 test reminders per day. At the set reminder time, the meter will beep every 2 minutes, up to 3 times per reminder. The meter will not beep if the meter is on at the reminder time, or if a test has been run within 30 minutes of the reminder time.

Yes. If the post-meal reminder marker is selected, the meter will beep 2 hours after the pre-meal test to remind you to perform a post-meal test. You can change the pre-meal test reminder to 1 hour after the pre-meal test.

To mark a test result or set a post-meal reminder:

  1. Perform a test. The result appears on the display.
  2. Leave the test strip in the meter. Press and release or to toggle through test result markers and the post-meal reminder:
    • Pre -meal marker
    • Pre-meal marker with post-meal reminder
    • Post-meal marker
    • General marker
  3. When the marker or test reminder you wish to select appears on the display, remove the test strip from the meter.
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Accu-Chek Performa

Item Description

The Accu-Chek Performa blood glucose meter makes testing your blood sugar quick and easy. It’s ready to use right out of the box, requiring no set-up. Each meter uses Accu-Chek Performa test strips and an Accu-Chek lancing device. Helpful alerts remind you to test before and after meals, giving you valuable information to support therapy decisions for a healthy active life.

Product Manuals

DISPLAY

Large LCD

RESULTS

5 seconds

EASY

No coding. No set-up.

SAMPLE

Tiny: 0.6µL

WEIGHT

59g with battery

Benefits and features
  1. Large, easy-to-read LCD display
  2. Used with easy-to-handle Accu-Chek® Performa test strips
  3. An Accu-Chek lancing device may be purchased separately
  4. Tiny blood sample: only 0.6µL of blood required
  5. Fast results in 5 seconds
  6. No coding needed, making the testing process quicker and easier
  7. No set-up required. It’s ready to use right out of the box.
  8. Set up to 4 pre- or post-meal alerts, so you never forget to test
  9. Automatically turns on when you insert a test strip
  10. Saves energy by turning off automatically when you’re finished testing
  11. Time and memory are saved for up to 72 hours if the battery is removed
Additional specifications
Serial number:

Unique serial number printed on a label on the device and stored in non-volatile memory

Measuring principle:

Mutant variant of quinoprotein glucose dehydrogenase (Mut. Q-GDH), electrochemical

Measuring time:

Approximately 5 seconds

Measuring conditions:

Temperature: 8°C to 44°C (46°F to 111°F)

Storage conditions:

-25°C to + 70°C (-13°F to +158°F)

Memory capacity:

Up to 500 total results, plus 20 control tests

Test averages:

7, 14, 30 and 90 days

Data transfer:

Infrared (IR)

Dimensions:

94 x 52 x 21 mm

Weight:

59 g with battery

Display:

Large LCD display with symbols

Beep tone:

Yes (factory setting ON)

Battery:

1 battery, 3V type 2032

Battery life:

Approximately 2,000 measurements

Auto power off:

After 2 minutes undisturbed with strip inserted, or if powered on but left undisturbed for 2 minutes

Underdosing detection:

Yes

Altitude independence:

0 to 3,094 m (0 to 10,150 ft.)

Sample size:

0.6 µL

Measuring range:

10 mg/dL – 600 mg/dL
0.6 mmol/L – 33.3 mmol/L

Sample types:

Capillary, venous, arterial, and neonate

Sample dosing:

Capillary fill function

Hematocrit range:

10 to 65%

Test strip stability:

18 months after production date; test strips remain stable up to expiry date printed on test strip vial, even after opening (test strip container must be closed tightly after each test strip is removed)

How to use the Accu-Chek Performa blood glucose meter

Get accurate results in 3 steps:

  1. Insert your test strip into the meter and it turns on automatically.
  2. Apply your blood sample to the easy-to-see yellow window. Only 1 small drop is needed.
  3. In approximately 5 seconds, your test results will appear in the easy-to-read display.