How do I get the USB cable?
The required USB cable is a standard Micro-USB cable available from most electrical retailers; the meter kit does not include a standard Micro-USB cable.
Are any of the materials used in the lancets likely to cause an allergic reaction?
Reports of an allergic reaction to the lancets are extremely rare. The lancets are not silicon coated and are latex free. The lancets are made of stainless steel, approved for medical purposes. This steel contains 18 % Chromium and approximately 9 % Nickel.
What if I have problems changing to the next lancet?
Check the lancet window to see whether there are any white bars or numbers visible in the lancet display. If there are no bars visible or the number 1 is displayed, you are using the last lancet and the lancet drum needs to be changed for a new lancet drum.
Does the Accu-Chek Multiclix lancing device contain latex?
No, the Accu-Chek Multiclix lancing device does not contain latex.
Can I wear the insulin pump during air travel / in the airplane?
It is possible to use the Accu-Chek Spirit Combo insulin pump during air travels. However there are some aspects which need to be considered: 1. Please disconnect your infusion set during take-off and landing. Rapid and extreme changes in air pressure, for example in an air plane that is taking off or landing can influence insulin delivery, especially if there are air bubbles in the cartridge or tubing. 2. Turn off Bluetooth communication between pump and meter to ensure flight safety instructions.
At which altitudes above sea level can the Accu-Chek Spirit Combo pump be used?
The barometric pressure during operation should be 50 to 106 kPa (500 to 1060 mbar). That means the theoretically allowed altitude range for the Accu-Chek Spirit Combo insulin pump is 5.643 meter to -360 meter.
What is occlusion detection?
Early occlusion detection is an important factor for safe and effective insulin pump therapy. An occlusion is an unexpected event where the flow of insulin from a pump into the subcutaneous tissue is blocked. The patient is typically not aware that an occlusion has occurred. Due to missed insulin, a malfunction can often result in elevated bG levels, which if undetected can lead to hyperglycemia or Ketosis with the risk for the development of life threatening Diabetic Ketoacidosis (DKA).1 With its faster occlusion detection, the Accu-Chek Combo system may help to reduce the severity of hyperglycemia and minimizes the risk of ketoacidosis resulting from occlusions. 1.Guilhem I et al., Technical risks with subcutaneous insulin infusion. Diabetes Metab 2006, Vol. 32, p. 279 – 284.
What batteries are used with the Accu-Chek Aviva/Performa Combo meter?
The Accu-Chek Aviva/Performa Combo meter uses 3 AAA (1.5V) alkaline batteries.
How accurate is the new system?
The Accu-Chek Guide system uses a new testing platform and benefits from the strict Roche manufacturing requirements to provide reliable, accurate test results. In fact, the Accu-Chek Guide system delivers accuracy beyond the minimum requirement of industry standards. 1 1According to the ISO 15197:2013 standard, 95% of all bG results must be ±15 mg/dL of the laboratory reference when bG levels are below 100 mg/dL. At bG levels above 100 mg/dL, 95% of all bG results must be within ±15% of the laboratory reference.
What batteries are used with the Accu-Chek Spirit Combo insulin pump?
The Accu-Chek Spirit Combo insulin pump uses 1 AA battery (LR6 1.5 V AA alkaline, FR6 1.5 V AA lithium or 1.2 V rechargeable NiMH HR6 AA). You must select the correct battery type in the insulin pump setup when you replace your battery. Do NOT use carbon-zinc, nickel-cadmium (NiCd) or super heavy duty batteries.
Will my data be lost when the batteries are removed?
Don’t worry—your information will be saved when you change the batteries.
Can I use a test strip from another Accu-Chek system in the Accu-Chek Performa blood glucose meter?
No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.